Subscribers using Lnett Internet Services will be responsible for the following:

Additional Fees:

In the event that special construction, or additional equipment including but not limited to, longer cable, additional grounding, higher tower or mast hardware, or specialized antennas, an additional fee will be required for said equipment and any additional labor not included in the standard install.
Additional labor is billed at $60.00/hr.

Equipment and Scope of Work:

All equipment, subscriber radios, antennas and standard mounting equipment, will at all times remain the property of Lnett.  Subscriber may not sell, transfer, lease, encumber or assign all or part of the equipment to any third party.  Subscriber shall pay for the full retail cost of, or the repair or replacement of any lost, stolen, unreturned, damaged, sold, transferred, leased encumbered or assigned equipment or part thereof, together with any costs incurred by Lnett in obtaining or attempting to obtain possession of any such equipment.  On expiration or termination of this Agreement, Subscriber authorizes Lnett to retrieve from Subscriber’s premises equipment that is owned by Lnett.

Standard Maintenance:

Lnett’s connection point ends at the Lnett’s network cable and POE.  Any trouble beyond our network or equipment is the full responsibility of the Subscriber and their subsequent Network Administrator or vendor.  Standard maintenance is limited solely to Lnett’s network and backbone connectivity. 

If your connection ceases to function properly but Lnett’s network is still functioning properly, a technician will be sent to troubleshoot during normal business hours (9AM-4:30PM, Monday-Friday).  If the problem is due to subscriber negligence, or any of those items listed in the “Not covered by Standard Maintenance” section, standard hourly rates apply.

Not Covered by Standard Maintenance:

Maintenance, repair or replacement of parts damaged or lost through catastrophe, accident, lightning, neglect, misuse, transportation, theft, fault or negligence of Subscriber or causes external to the wireless system, such as, but not limited to failure of, or faulty, electrical power, operator error, or malfunction of Subscribers computer and/or peripheral equipment not installed by Lnett, or from any cause related to or other than the intended and ordinary use.  Antenna re-aiming or relocation due to obstructions such as trees, vegetation or buildings, or storm related damage.  Any re-aiming or relocation of antennas, or reconstruction of tower/mast assemblies will be billed to the Subscriber at standard hourly rates.